Privacy Policy

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Welcome to our learning platform, dedicated to providing educational content and services. This privacy policy ("Policy") outlines our approach to handling the data and information of our platform users ("User") and those accessing our associated applications, websites, and services.

Your use of our platform signifies your agreement to this Policy. If you do not agree with these terms, please refrain from using our services.

We prioritize the privacy of our users' data and consider this Policy a legally binding agreement between you, the User, and our platform. By using our services, you acknowledge your acceptance of this Policy as an electronic contract, in accordance with applicable laws.

We emphasize the importance of using your own credentials to access our platform to ensure accurate capture of your information within the system.

This Policy outlines the data collected from users during their interactions with our platform. It also informs users about the purposes of data collection and our approach to sharing this information with third parties.

For the purposes of this Policy:

1 "You," "user," or "Users" refer to those creating user content, publishers, or anyone accessing our services through various devices.

2 "We," "Us," or "Our" refer to our platform.

3 "Yourself" or "Your" is synonymous with the term 'User'.

Terms not explicitly defined in this Policy shall draw meaning from our terms of use.

 

1. Information We Collect

During your interaction with our platform, we may collect various types of information ("Information") to facilitate your access to our services. This includes both personal and non-personal data obtained through voluntary registration, online surveys, or interactions within the platform. The information collected serves the operational needs of the platform and may include:

1.1 Personal Information:

(a) User's Name

(b) Phone Number (mobile, residence, or alternative)

(c) User's Gender

(d) User's Date of Birth

(e) User's Address (official, residence, or other)

(f) Email ID (primary or alternative)

(g) Details from social networking sites used for registration (name, profile picture, email address, friends list, and publicly shared information)

(h) Data from the user's mobile device like contact lists with names, phone numbers, and email addresses

(i) Internet Protocol (IP) Address

(j) Sensitive personal data like passwords and payment details

1.2 Non-Personal Information:

(a) Details of internet or telecom service provider

(b) User's Location

(c) Type of internet browser used

(d) Other necessary information for platform access and operation

1.3 Our tutors ensure that any information collected and shared with us has been obtained with necessary consents from users or their legal guardians, as required by applicable laws. This consent encompasses the rights to collect, store, and disseminate this information.

1.4 Additionally, please note that user activity duration within the platform might be logged and stored.

1.5 The Information may be collected and stored electronically, and we may also store this information in physical form as authorized by you.

1.6 We may share user information with third-party entities, provided they adhere to reasonable safety standards regarding the use of such information.

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2. Cookies and Tracking Technologies

2.1 The platform utilizes cookies, which are small files with unique character strings sent to your computer to identify your browser. These cookies track preferences, facilitate quicker logins, and are aggregated to analyze user trends. This data aids in enhancing our services by offering more content in areas that interest the majority of users.

2.2 While most browsers are initially configured to accept cookies, you have the option to reset your browser settings to refuse or indicate when a cookie is being sent.

2.3 Please note that disabling cookies may impact the functionality of certain features and services within the platform.

2.4 It's important to acknowledge that the platform may include links to third-party websites or applications. These external entities may access user personal information, and this Privacy Policy does not apply to them. Users agree and acknowledge that accessing third-party links through the platform is solely at their discretion. Furthermore, the Developer holds no liability for any privacy breaches or objectionable content displayed on these third-party websites or applications. Users also understand that the platform is not responsible for the privacy practices of other third-party websites or applications that it does not own, manage, or control.

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3. Data Usage and Sharing

3.1 The Developer will retain Information for a duration that reasonably aligns with the purposes for which the data was gathered. In certain cases, Information essential for the User's application usage may be retained even after the User stops using the application.

3.2 However, specific data related to chats and student-side test attempts will be retained by the Developer for at least 2 years from the date of receiving such Information. Following this period, the Developer may opt to erase this Information from its servers and databases, if deemed appropriate.

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4. Data Security

4.1 Our approach to retaining information involves keeping it for a reasonable duration aligned with the purposes for collection. In instances essential for the operation of the Application, we may retain certain information even after the User ceases using the Application. However, data related to chats and student-side test attempts will be securely stored for a minimum of 2 years from the date of receipt. Following this period, and if deemed appropriate by the Developer, this information will be removed from our servers and databases.

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5. Third-Party Services

5.1 Disclaimer: Some of our app's features and services may not function properly if cookies are disabled. It's important to understand that disabling cookies might affect your user experience.

5.2 The app may include links redirecting users to third-party websites or applications. Users acknowledge that accessing these third-party links is solely at their discretion. The Developer is not liable for privacy breaches or objectionable content on these third-party sites/apps. Users also agree that the app isn't responsible for the privacy practices of third-party websites or applications it doesn't own, manage, or control.

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6. Your Rights

6.1 You have the right to access, modify, or delete the personal information we hold about you. If you would like to exercise any of these rights or have questions about your data, please contact our Data Protection Officer at [email address]. We will respond to your requests in accordance with applicable data protection laws.

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7. Changes to Privacy Policy

7.1 The Developer reserves the right to modify or update this Policy at any time. In the event of changes that restrict or limit existing User rights under this Policy, Users will receive notification of such modifications. These changes or updates become immediately effective upon posting on the website/app, and your continued use constitutes acceptance of these alterations.

7.2 TIt's recommended that you periodically review our Policy for any updates. Changes to this Policy take effect from the indicated date in the updated version without prior notice to the User.

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8. Contact Us

8.1 If you have any questions, concerns, or requests regarding our Privacy Policy, please don't hesitate to contact us. We are dedicated to providing a transparent and secure environment for your interactions with us.
8.2 By using our website, products, and services, you agree to the terms outlined in this Privacy Policy. Your trust is important to us, and we are committed to protecting your privacy and providing you with the best possible experience.

If you have any questions regarding privacy while using the Application, or have questions about the practices, please contact the Service Provider via email at piyush.ca@yahoo.com.